Privacy Policy
JDX Tech is committed to protecting your privacy and ensuring GDPR compliance in all our data processing activities.
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Data Controller
JDX Tech Co., Ltd ("we," "our," or "us") is the data controller responsible for your personal data. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Company Information:
Company Name: JDX Tech Co., Ltd
Business: LED Display Solutions & Manufacturing
Registration: Shenzhen, China
EU Representative: [To be appointed for EU operations]
Data We Collect
We collect personal data that you provide directly to us and data that is collected automatically when you use our services.
Personal Information
- • Name and contact details
- • Email address and phone number
- • Company name and position
- • Billing and shipping addresses
Technical Data
- • IP address and browser type
- • Device information
- • Usage data and preferences
- • Cookies and tracking data
Business Information:
- • Project specifications and requirements
- • Purchase history and preferences
- • Communication records
- • Service and support interactions
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
Contract Performance
Processing necessary to fulfill our contractual obligations to provide LED display products and services.
Legitimate Interest
Business operations, customer service, product improvement, and direct marketing to existing customers.
Consent
Marketing communications, cookies, and other processing activities where you have given explicit consent.
Legal Compliance
Compliance with legal obligations, including tax, customs, and regulatory requirements.
How We Use Your Data
We process your personal data for the following purposes:
Product & Service Delivery
- • Processing orders and payments
- • Manufacturing and shipping
- • Customer support and service
- • Technical assistance
Business Operations
- • Account management
- • Quality assurance
- • Product development
- • Business analytics
Communication
- • Project updates and notifications
- • Marketing communications
- • Newsletter and industry insights
- • Event invitations
Legal & Compliance
- • Legal compliance
- • Fraud prevention
- • Dispute resolution
- • Regulatory reporting
Data Sharing & Transfers
We may share your personal data with third parties only in the following circumstances:
Service Providers
Trusted partners who assist with logistics, payment processing, technical support, and other business operations under strict confidentiality agreements.
Business Partners
Authorized distributors and partners who help deliver our products and services, subject to equivalent privacy protections.
Legal Requirements
When required by law, regulation, legal process, or to protect our rights and the safety of others.
International Transfers
As a China-based company serving global customers, we may transfer data internationally. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) for EU data transfers.
Your Privacy Rights
Under GDPR and other applicable laws, you have the following rights regarding your personal data:
Right to Access
Request a copy of your personal data we hold
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Restrict
Limit how we process your data
Right to Portability
Receive your data in a portable format
Right to Object
Object to certain types of processing
Automated Decision Making
Rights regarding automated processing
Withdraw Consent
Withdraw consent for processing
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.
Data Security & Retention
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data encryption in transit and at rest
Access Controls
Restricted access on need-to-know basis
Regular Audits
Security assessments and monitoring
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Business Data
- • Customer records: 7 years after last transaction
- • Project data: Duration of warranty period
- • Communication records: 3 years
Marketing Data
- • Newsletter subscriptions: Until unsubscribed
- • Website analytics: 26 months
- • Cookie data: As per cookie policy
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Data Protection Officer
Mailing Address
JDX Tech Co., Ltd
Shenzhen, China
[Complete address to be provided]
Response Time
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.